Effective date: September 21, 2026

Privacy Policy

PRIM Custom Interiors (“PRIM,” “we,” “us”) respects your privacy. This policy explains how we process personal information collected through this website and the project-inquiry form.

Information we collect

When you submit an inquiry, we may collect your name, email address, phone number, address or project location, project preferences, budget information, messages and any other information you choose to provide. When analytics or advertising technology is enabled, we may also collect limited technical information such as device, browser, IP address, pages viewed, time on page, referral source and interactions with the website.

How we use information

We use information to respond to project inquiries, provide consultations and services, communicate about your request, improve the website, measure advertising performance, protect the website and comply with legal obligations. We do not sell personal information for money. If optional advertising technology is enabled, some activity may be shared with those providers as described below and may be treated as “sharing” under certain privacy laws.

Service providers and cookies

The inquiry form is provided through HighLevel/LeadConnector, which processes submitted information on our behalf. We may use analytics and advertising providers configured on this website, such as Google, Meta or Microsoft Clarity. These providers may collect information under their own policies. Where required, we will request consent for optional cookies; you can also manage cookies through browser controls.

Retention and security

We retain personal information only as long as reasonably necessary for the purposes above, our records and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction or a copy of your personal information, or to object to certain processing. To make a request, contact [Complete before production]. We may need to verify your identity before responding.

SMS communications

If you separately opt in to receive text messages, we use your phone number for the messages described at the point of opt-in. SMS consent is not a condition of purchase. You may opt out at any time by replying STOP. For help, reply HELP or contact [Complete before production].

Contact and updates

For privacy questions, contact [Complete before production] or write to [Complete before production]. We may update this policy and will post the revised version here with a new effective date.